1. Confirmation by Clients All bookings are considered provisional for up to 7 days awaiting receipt of a signed confirmation. After 7 days we reserve the right to resell unconfirmed facilities. The confirmation must cover:

a)     Name of person accepting responsibility for the booking and payment b)     Date(s) and time of event c)     Number of guests d)     Food and beverage requirements  

2. Amendments and Final Numbers by Client a)     At not less than 14 days prior to arrival the client shall provide up to date numbers of guests attending, final details on timing, menus and special instructions. The invoice will be calculated on this final number or the number actually attending, whichever is the greater, and subject to Section 3.b)     At not less than 72 hours prior to arrival the client shall provide the final numbers attending.  

3. Cancellation and Amendment Charges We reserve the right to apply the cancellation and amendment charges shown below. Every effort will be made to resell cancelled facilities and any success will be taken into the final calculations. Any cancellation or amendment charges will be included in the final invoice. In the event of a cancellation/amendment a reference will be given and should be retained. Amendments and cancellations must be notified in writing. The original confirmation forms the basis of any calculations. We reserve the right to charge according to the following scale:  

Cancellation Charges    

Arrival date less than:  5 weeks    3 weeks   1 week

Group of up to 49           50%         75%        100%

Group of 50 or more      75%         75%        100%  

Reductions Up to 14 days prior to arrival reductions up to 10% from original confirmation incur no charge. All other reductions may be charged as cancellation. 

 ·         The Venue reserves the right to make full charges and compensatory charges in the event of the client exceeding the contracted time schedule of the booking. 

·         Other goods and services - the client agrees to reimburse the Venue for any expenditure incurred in respect of the booking including (but without being limited to) any costs, charges or penalties as a result of having to make consequential cancellation of its own arrangements with third parties.  The venue reserves the rights to cancel the client’s event up to 21 days prior. All monies will be return to the client within 21 after the cancellation.  

4. Deposits The venue reserves the right to require payment of a deposit at any time prior to arrival, the amount of which will be determined by the venue. Should the client fail to pay such deposit within 10 days of being required to do so, the Venue may treat the booking as having been cancelled by the client and apply the provisions of Section 3 above. In the event that the cancellation contract needs to be implemented within the terms of Section 3, the deposit is non-refundable and will be set against any cancellation fees that may arise.  

5. Damage The client shall be responsible for any damage caused to the allocated space or the furnishings, utensils and equipment therein by any act, default or neglect of the client, subcontractor or guests of the client and shall pay to the Venue on demand the amount required to make good or remedy any such damage.  

6. Corkage No wines, spirits or food may be brought into the premises or grounds by clients or guests for consumption on the premises unless the prior consent of the Venue has been obtained and for which a charge will be made.  

7. Outside services Prior consent of the Venue must be sought for any entertainment or services contracted for the function by the client and any displays, which must comply with any statutory codes and regulations.  

8. Etiquette The Venue reserves the right to judge acceptable level of noise or behaviour of the client, guests or representatives and the client must take all steps necessary to correct. In the event of failure to comply with management requests, the Venue reserves the right to terminate the contract and stop the event without being liable to any refund or compensation.  

9. Facilities change We reserve the right without prior notice to change the client's assigned location for one of equal suitability.  

10. General liabilityWe do not accept liability for any failure to provide the services contracted which are due to circumstances beyond our control, including industrial action, postal communications, plant failures, supply of gas, electricity and water or fire alarm evacuation. 

11. Payment and credit All accounts incurred will be invoiced. Payment is due on presentation and any queries should not affect immediate payment of the outstanding balance.  At 14 days prior to the function, we will issue an invoice for the total value of the facilities booked (less any deposit). This invoice must be paid 7 days prior. All extras will be invoiced if credit facilities extended. Otherwise extras will be paid on departure by credit card.